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Case Studies

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airlines aviation
OIP (3)

Newcastle International Airport

With the airport being a bustling hub of activity, project work was becoming increasingly complex. Especially as all documents and correspondence need to be maintained for auditing purposes.

Kasa Companies

Kasa Companies needed a solution that would enable efficient filing and retrieval of emails, ensuring that important correspondence could be easily accessed even when employees were no longer present. Here's how we helped.

Arthur Gibney & Partners

Before Ideagen Mail Manager, Arthur Gibney & Partners were concerned with their ability to locate correspondence years down the line. Now, they can find any email with ease, in a fraction of the time.


3rdLine Studio

3rdLine Studio were struggling with document retention, as their manual drag-and-drop approach to filing emails was taking up too much of their staff's time. With Ideagen Mail Manager, all information is now accessible, even years down the line.

environmental services

AB Heritage

AB Heritage were struggling with the volume of emails their firm sends and receives daily. It took a great deal of time to file emails manually. See how Ideagen Mail Manager saves AB Heritage hours per week, and helps them comply with CIfA guidelines.


Formation Architects

Formation Architects needed a solution that would support their move to the cloud, help meet legal obligations, and eliminate the burden placed on the IT team to search for information. Here's how we helped.


Ansell & Bailey

Ansell & Bailey first looked into an email management solution to minimise paper filing internally. Reducing paper filing was an essential aspect of their quality assurance ISO systems and aligned with their sustainability goals by reducing paper use overall.


Prochem Engineering

Prochem Engineering knew they needed to implement a system that would allow them to automate the process of filing emails. So, they researched different email management providers to see what would best suit their needs.


Advanced Roofing

Advanced Roofing is a specialist contractor based in the UK. Here's how Ideagen Mail Manager helped the firm ensure they would never need to foot the bill for costs that weren't their fault, all through better email management and centralised information.

Nye Saunders

Nye Saunders

Before Ideagen Mail Manager,  the team at Nye Saunders would often have a backlog of hundreds if not thousands of emails that needed filing, which could take hours. What Nye Saunders needed was a way to take control of this administrative task automatically and efficiently.

Noise Consultants

Noise Consultants

Noise Consultants specialise in air quality management for clients across the globe. The team was spending a lot of time managing their emails rather than on the actual projects themselves. They knew they needed an easier way to do things with productivity suffering.

RMA Architects logo-1

RM_A Architects

Prior to implementing Ideagen Mail Manager, RM_A had a very manual email saving process, and they struggled to ensure staff were keeping these updated. They are now able to find and read project emails, even if they weren’t directly sent to them, which has huge benefits for all.

law firms
Posz Law Group

Posz Law Group

Posz Law Group specialise in intellectual property law which means that the legal team receives hundreds of emails every day. This immense volume means important emails can quickly become lost within as little as an hour. 

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Olvera Advisors

Olvera Advisors made the decision to implement Ideagen Mail Manager in the very early stages of their business. They recognised the need for a tool that would help them take control of their emails, and meet their industry's highly-regulated document management and retrieval obligations.



Azets was facing email accessibility issues when someone went on holiday or left the company. Ideagen Mail Manager made all information accessible in seconds, and also tackled organisation issues, creating consistency.

law firms
abrahams dresden

Abrahams Dresden

Abrahams Dresden LLP were struggling to find documents or emails quickly, due to excessive paperwork and files. Using Ideagen Mail Manager has been life changing as everything is now stored electronically and has helped them transition to a paperless office.

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Westbound Logistics Services

Westbound Logistics made the decision to implement Ideagen Mail Manager into their business to help them manage communications with suppliers and clients. They recognised the need for a tool that would help them be able to retrieve legacy email and agreements instantly.

oil energy

Offshore Design Engineering

Offshore Design Engineering needed an email solution to help them connect remote offices and different departments. Ideagen Mail Manager ensures transparency across the business and helps their teams to work more productively on projects.

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Levy Real Estate

Levy Real Estate had all information spread across the business, inaccessible and generating performance issues. Ideagen Mail Manager made information properly stored in a secure central location, in a simple and searchable way.

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Robinson and Hall

Robinson and Hall needed to transition to a paperless office and to make information available for all. Ideagen Mail Manager allowed them to have a smooth transition in an organized and simple way.


Sanderson Weatherall

Sanderson Weatherall needed to move to a digital office. They were spending a considerable amount of money on off-site storage to keep all documents and having difficulties accessing that information. Ideagen Mail Manager changed the whole scenario for them, bringing many different benefits.



BarTax had a great amount of data stored in each Outlook, creating issues to use computers and simple tasks such as accessing emails. Ideagen Mail Manager not only allowed them to sort that issue, but also improved their client service and reduced risk.


Lilly Architects

Lilly Architects are always looking for the best and most efficient technologies that are out there for them to be able to deliver their projects, and they still haven’t found anything that distinguishes itself beyond what Ideagen Mail Manager is doing.

john mccall architects

John McCall Architects

As part of John McCall's ISO 9001, they realised record-keeping was critical and decided to invest in Ideagen Mail Manager. This has provided good security, and the ability to archive every project into a single package, providing the comfort that emails are easily located.



The volume of collective emails for the size of Gensler’s operation quickly became a storage issue. In order to maintain acceptable data levels, Gensler set an inbox limit of 250Mb. Ideagen Mail Manager helped reduce storage levels as all emails were organised into an effective, shared document management system.



Austin-Smith:Lord were overwhelmed with information. They implemented Ideagen Mail Manager to align their projects and found it to be a priceless asset with the email search feature saving 4 hours per person per week.

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Caruso St John Architects

Caruso St John needs access to emails and attachments on all projects and from all employees. Ideagen Mail Manager enables this and files all emails to local storage, on an exchange server, in-house.

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Ben Cunliffe Architects

Ben Cunliffe Architects needed to save time for all staff and provide better access to all important project information. Ideagen Mail Manager has improved business efficiency by creating easy access to each project in a faster way.

Enjoy Design

Enjoy Design

Enjoy Design needed a solution to guarantee all employees had access to the projects, regardless of being since the beginning or copied in an email. Ideagen Mail Manager has improved efficiency in the company and simplified email archiving.

CSDG logo black


CSDG had tried previous software to manage emails, but it wasn't cost-effective and didn't meet their needs. Ideagen Mail Manager was the perfect solution for CSDG and helped them to get control over their project information.

Hefferlin + Kronenberg Architects logo HK

Hefferlin + Kronenberg Architects

HK Architects was drowning in unfiled emails. They had implemented an internal process to archive emails that wasn't working. Ideagen Mail Manager made it possible to have a new default, where everyone files their emails.

btp logo - 2

BTP Architects

BTP Architects recognized the need to file emails, but it required a lot of time and effort. With Ideagen Mail Manager made it easy to file and search information, was the only solution that truly solved their needs.


Architecture & Access

Architecture & Access were using a project management system for their emails which had no interface within Outlook, meaning staff rarely filed emails. Now, emails are being filed seamlessly and anyone in the business can easily get up-to-date project information.


BKSK Architects

Prior to Ideagen Mail Manager, BSKS used Mac hardware with a competitor software, but they weren't getting the functionality they needed. With Ideagen Mail Manager, they have all 45 staff filing their emails across the business, and claim Ideagen Mail Manager is "the best thing since sliced bread"!


Terra Engineers

Terra needed help managing emails and team communications better within their firm. Ideagen Mail Manager allowed for expedited search, retrieval, and filing of project emails into centralised shared team folders throughout the daily routine of checking and sending emails.


Nitsch Engineering

Nitsch Engineering needed to reduce their email storage and centralise their emails. After reviewing several options, Ideagen Mail Manager was chosen. This has centralised their emails, eliminated hours of time in e-discovery from both a user and an IT perspective and saved them $10,000 in storage space costs.



Arup realised when queries or disputes arise, often quite urgently, their audit process and daily working process were not sufficient. Using Ideagen Mail Manager has enabled all client information to be stored in one centrally located place, making it easier to access.


Oswald Professional Engineers

Oswald Professional Engineers has used Ideagen Mail Manager since its inception as information management has been a key initiative. They benefit from being able to store all project information in one place, to use collectively as a company.



WSP needs to find information within their emails fast. Ideagen Mail Manager helps WSP increase business efficiency as they can spend more time on real work, and improves project visibility by capturing both sides of the conversation.


Brighter Green Engineering

Brighter Green Engineering needed help managing emails and ensuring all information was filed correctly. Ideagen Mail Manager enabled the fast search, retrieval, and filing of project emails into centralised team folders.

Enstruct-logo 500x89


enstruct used Outlook public folders to file emails, which was a clunky and inefficient system. Ideagen Mail Manager was the solution that standardised the filing of emails across the entire business, ensuring a consistent organisation of information.

Sands Consultants

Sands Consultants

Prior to Ideagen Mail Manager, Sands Consultants had an issue with the way emails were filed and saved. But now, they've been able to de-duplicate their information, and emails are being saved correctly, helping them save tens of thousands of pounds in potential insurance claims.

jnp logo

JNP Group

JNP Group looked to Ideagen Mail Manager to help them stay cyber secure and save engineers many hours per week. Jamie Seabrook, IT Manager says, "We simply would have lacked the proper email audit trail needed to achieve ISO 9001 accreditation without Ideagen Mail Manager".


Cole Engineering Group Ltd.

Cole Engineering was concerned about responding to e-discovery requests due to the volume of emails locked in individual inboxes. Ideagen Mail Manager is now used consistently across the entire business by all teams and has paid for itself within a few months based on time-saving & efficiency gains.


Ardent Consulting Engineers

Emails were left sitting in individuals in-boxes and couldn’t be accessed by the wider project team. Using Ideagen Mail Manager has ensured consistent filing of emails into one central location with minimal effort and complying with QA requirements.



Ramboll was overwhelmed with important project information. They needed to implement an email management tool fast. Ideagen Mail Manager has hugely improved Ramboll’s efficiency and productivity across its projects.


IKM Consulting

IKM consulting had no way to consistently manage email, resulting in inefficiencies and project risk. Ideagen Mail Manager helped them take control of the vast amount of incoming and outgoing emails, structuring the way email was managed.


Enspire Solutions

Enspire’s project-based correspondence was
being held back by the lack of search functionality within Microsoft Outlook. Ideagen Mail Manager has enabled project visibility across the entire team.

baam logo

BAAM Consulting

BAAM Consulting recognized the need to file emails, but it required a lot of time and effort. With Ideagen Mail Manager made it easy to file and search information, was the only solution that truly solved their needs.


RPA Group

RPA was struggling with commercially sensitive email information and correspondence being locked in individual inboxes, as well as escalating email storage costs. Ideagen Mail Manager has enabled them to reduce storage costs and, critically, save time when looking for important project information.

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Guildprime Specialist Contracts Ltd.

Guildprime Specialist Contracts needed to futureproof their business against legal issues. Ideagen Mail Manager enabled quick and easy email search in one centralised location.

Liro Group-logo

LiRo Group

LiRo Group needed to manage their emails, and with the sheer volume, it was very time-consuming. Ideagen Mail Manager not only allowed them to resolve this but became one of the most important pieces of software they use.

MJ Harris construction logo blue

M. J. Harris Construction Services, LLC

M. J. Harris Construction Services, LLC was facing a challenge with a lack of visible information and emails not being filed. Ideagen Mail Manager was the perfect tool that met all of their needs and is now essential to the company.


GVK-Siya Zama Construction

GVK-Siya Zama Construction was struggling with the high influx of information and managing all that information. With Ideagen Mail Manager, they were able to improve efficiency and saved significant amounts of time filing away the mass amounts of information generated. 

mjdixon-logo - Dec 2018

MJ Dixon

MJ Dixon was facing a challenge with information and ensuring safety across the business. Ideagen Mail Manager allowed them to properly store all information and have easy access whenever needed.

environmental services


When Cornelsen came across Ideagen Mail Manager, they finally found what the business needed. They liked that Arup had developed Ideagen Mail Manager to solve a similar headache for themselves around managing projects and emails, and retrieving historic emails instantly.



Peerutin Architects were struggling to find historic project information so they implemented Ideagen Mail Manager. They were able to quickly save fee-earners time, improve project visibility and mitigate against the risk of losing sensitive information.

government institutions

Health Service Executive

Health Service Executive was struggling to manage the mass amounts of emails and access information stored in silos. Ideagen Mail Manager enabled them to quickly retrieve critical information and correspondence, as well as reduce risk.

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