Caruso St John is using Mail Manager in both their London and Zurich offices, making project information visible across the business. Christian says: ‘We have a public location of Mail Manager with all projects and office information, and then more private parts on a different server which is password protected for HR and confidential information. Not everybody has the same level of access to everything. It’s on permission levels for usernames’.
‘There are two main tasks that Mail Manager helps with. Firstly, we have exchange accounts for our staff and our mailboxes aren’t huge per employee. Mail Manager helps to get rid of the data and store it locally, reducing our storage costs. Secondly, Mail Manager provides access across the team to all emails, which is very important to us. We now have all emails and attachments in a centralised place’. When asked about additional benefits, Christian also describes the search functionality as ‘really easy to use’. ‘When a project is done and for some reason, for example, legal reasons, we have to print out all emails from a specific time period, it’s really easy to do that. Without Mail Manager, this would be a very labour intensive activity.’
‘I’ve had to do this before on a project where we had to print all emails from a specific employee from a specific period of time. With Mail Manager I could use the filtering options to make that process really quick and easy’. Summarising, Christian describes his experience with the company as ‘overall, very good! Support is always fast and I’m happy to see the regular new software updates and versions’.
‘Simply put, we can’t live without an archiving system in place. Mail Manager is critical to that. It does exactly what we need’.