After joining a demo of Mail Manager, Clif was impressed and gave the green light to go ahead with the solution. Since installing Mail Manager, it is now, by default, that everyone in the company files emails. Clif said: “You almost have to work to not file it, so this tiny little shift has made all the difference.” Being able to search in the software without leaving Outlook has made it especially helpful for them and has instantly transformed things.
Clif gave an example: “When a project manager is on holiday for a couple of days and the urgency of the construction business brings up needs that must be addressed instantly, we can now find anything we need within seconds, which in turn eliminates the need to disturb people on their holidays.”
In order to address the issues they were facing, HK Architects tried other software but none of them were quite as intuitive, simple and cost-effective as Mail Manager. Clif explained: “It is a small change that makes a huge difference. Just the fact that you are prompted to file makes you file it, and that’s all it takes, so it’s very simple and that’s what is great.”
When asked about his favourite feature of the software, Clif replied: “It’s so simple to use. I would say Mail Manager is my favourite feature of using email.”
For Clif, Mail Manager turns emails from just a communication tool into a memory tool. He finished with: “It’s a simple add on, a simple programme. While there are too many software that try to be everything to everyone, you feel there’s always going to be more than half of that software you don’t know and will never fully understand. That bothers me as it’s too huge for me to take time to figure it out, so I really appreciate the simplicity of Mail Manager.”