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The comprehensive guide to business email management

An effective email management framework for your business
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Resources

Blog

Check out our blog for the latest on email management, news and more!

Case Studies

Find out how we've helped customers like Ramboll and Gensler.

E-books

Download our latest content to help you along your email management journey.

Implementing Ideagen Mail Manager

Hear from our customers how they implemented Ideagen Mail Manager and the benefits of doing so.

Podcast

Listen to all episodes of the Changing Construction and Digital World of Tomorrow podcasts.

Webinars

Hear about a variety of topics including risk, the digital world and more!

The Ideagen Mail Manager Customer Page

Welcome to our Customer Page!

Here you will find all the content and resources required to maximise Ideagen Mail Manager's impact across your business. We have made it easier to add licences to your account for new starters too which can be accessed on this page.

If you have a new starter join the business or wish to offer Ideagen Mail Manager to others that don’t presently use the software, you will need to purchase additional licences. This page will send a request to your Account Manager who will contact you to arrange for your additional licence order to be completed ASAP and for your licences to be with yourself and your company within 1 working day. The price of an additional licence is a co-termed cost from when you require the licence to your next scheduled invoice/renewal date.

If you haven’t received contact from your Account Manager before the end of the day that you have requested the licence, please email our Head of Account Management who will be in touch directly with you (cam.thrower@ideagen.com).

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Check out our Customer resources page

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Need help with your product?

When you have a query, or want to look something up, our online Support Centre has lots of helpful information such as FAQ's and our Support Manual, to help you get the most from your software.

 
 

FAQ

Answers to some of the most frequently asked questions about Ideagen Mail Manager.
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Support Manual

Our manual will teach you step-by-step how to use and understand your Ideagen Mail Manager software.
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Early Adopters Program

What is an Early Adopter Program?

 

An early adopter program provides you the chance to gain insights into the future updates, fixes and features that Ideagen Mail Manager will bring. It is the opportunity to test and evaluate new versions in pre-release before anyone else in your company to assist in preparing for the general roll out. The goal of this program for Ideagen Mail Manager is to have end users test the release and provide valuable feedback. With your help, Ideagen Mail Manager can gather feedback, identify potential issues, and make necessary improvements to the product.

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Note: You can opt out at any time by clicking here.

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