What’s new?

The dark side of email management

Using email as a force for good!

Unifying your information

The need for a single source of truth

Resources

Blog

Check out our blog for the latest on email management, news and more!

Case Studies

Find out how we've helped customers like Ramboll and Gensler.

E-books

Download our latest content to help you along your email management journey.

Integrations

We integrate with SharePoint and more so you can make the most of your investment.

Implementing Mail Manager

Hear from our customers how they implemented Mail Manager and the benefits of doing so.

Podcast

Listen to all episodes of the Changing Construction and Digital World of Tomorrow podcasts.

Product

Stay up-to-date with product updates, fact sheets and more.

Tutorials

Watch helpful videos showing you how to make the most of Mail Manager.

Webinars

Hear about a variety of topics including risk, the digital world and more!

Compliance

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When it comes to compliance and email management, most of the businesses we speak to are focusing on two things: Quality and ISO 9001.

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed.

Mail Manager standardises email management across the business and helps ensure stringent processes are adhered to, such as email retention policies. You don't have a process if everyone is doing it differently, and email is the one thing in the business everyone typically manages differently.

Mail Manager

Removes the chances of people deciding not to file something that should be filed

Intelligently automates where emails should be filed

Standardises filing conventions, such as manual naming processes

Why Mail Manager?

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"Everything you send is being filed straightaway, and you're doing it as you go. It's easier to file than not to. I also think the search function is very good. The search filters make it really easier to view correspondence by location, time, project and more."
Martin McKeith
Architectural Adviser, Health Service Executive
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"We simply would have lacked the proper email audit trail needed to achieve ISO 9001 accreditation without Mail Manager."
Jamie Seabrook
IT Manager, JNP Group
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"Many people rely upon it to bring a little sanity to their projects when dealing with or trying to manage compliance."
John DiCamillo
Regional CIO of Americas, Arup
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"For some time, we have been very aware that email is both a critical communication medium and record-keeping problem. A couple of years ago we decided that we needed to have a better way of keeping email in a job-based filing system. We used MS Outlook Public Folders to do this in the first instance, but this was never considered to be a satisfactory solution. As part of our ISO 9001 QA research, we recognised that it is very difficult to manage email and to ensure that copies of all critical email are actually stored correctly. Along with this, multiple copies of emails were being stored, which makes the finding of email a bit more complicated when searching back for historical documents. Having tested Mail Manager across the practice we decided that it provides a simple, robust and effective means of dealing with email."
Colin Usher
Director, John McCall Architects

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