When it comes to compliance and email management, most of the businesses we speak to are focusing on two things: Quality and ISO 9001.
Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed.
Ideagen Mail Manager standardises email management across the business and helps ensure stringent processes are adhered to, such as email retention policies. You don't have a process if everyone is doing it differently, and email is the one thing in the business everyone typically manages differently.