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Installation Notes

Mail Manager Installation Notes

Version 10.1 - August 2020

 

Installation Requirements

Client PC
Operating System:

Supported: Windows 10, with latest updates
Un-tested but should work: Windows 8.1 (64-bit versions only) and server versions of Microsoft Windows (2012 and above)


Other requirements:

Microsoft .NET Framework 4.6 or newer


Hardware recommendations:

Intel Processor 2.5 gigahertz (GHz) or faster, minimum 2-core
Memory 8 GB RAM or greater
1280 x 768 minimum screen resolution
Hard disk speed 7200 rpm or SSD
Not supported: Microsoft Surface Pro with ARM processor

 

Microsoft Outlook:

Not supported: Pre-installed installations and "The Office app for Windows 10" are NOT compatible with Outlook add-ins like Mail Manager for Windows
Not supported: Outlook for Mac
Supported: Licenced Windows versions of Microsoft 365, Outlook 2019, 2016, 2013, or 2010 (64 bit or 32 bit versions)
Have the latest Microsoft Outlook 2019, 2016, 2013, or 2010 updates. For Microsoft 365 we recommend using the semi-annual channel (previously called: Deferred Channel)
Outlook should be configured to "Use Cached Exchange Mode"

 

Email Server:

Supported: Microsoft Exchange Online or Microsoft Exchange Server 2016 on-premise

This download is for use on 64 bit Windows. If you require an installer for use on 32 bit Windows please contact us. support@mailmanager.com

 

How do I activate my licence?

If you have not yet downloaded Mail Manager please go to the Free trial page.

The activation method below can be used to activate Mail Manager directly on a machine for either licence type.

IT Managers can use their existing deployment software to install and activate Mail Manager on all users machines. (For ease we provide a packaging tool to embed the licence details into the installer.) For further details see the Manual.

Free Trial Activation Method

Install the Mail manager software by running the .msi (installer) file from the download folder

Ensure you have internet connection

Open (or restart) Outlook

When asked if you have a Key ID or if you would like to activate your key now choose No

Mail Manager Program Activation Method

Install the Mail manager software by running the .msi (installer) file from the download folder

Ensure you have internet connection

Open (or restart) Outlook

When asked if you have a Key ID or if you would like to activate your key now choose Yes

Click Activate Key

Enter your Key ID & Password. These are in the email you will have received shortly after purchase

Restart Outlook to complete the licence activation process

Troubleshooting

If you need any support try our FAQ page.

For any additional support please email support@mailmanager.com or contact us using the button below

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