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The comprehensive guide to business email management

An effective email management framework for your business
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The part of your ISO 19650 project record nobody is managing

 

Why your ISO 19650 compliance has a gap in it 

 

Most AEC organisations have the structured side of the standard under control. Models, drawings, documents. Email is the part that gets left behind.

 

The guidance names email management tools as an expected CDE component and recommends that correspondence with a contractual implication is always managed via the CDE. For most organisations, neither is happening.

 

Discover:

 

  1. What ISO 19650 actually requires for email
  2. The four compliance gaps hiding in your project record
  3. Why ISO 19650-6 raises the stakes further
  4. How Ramboll closed the gap without changing how their team works

 

 

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Could you find the email that settles the dispute?


AEC • Legal • IT : One Solution, Complete Protection
When critical project correspondence disappears into overflowing inboxes, you face costly delays, compliance failures and claims you can't defend.
Leading AEC construction and AEC firms use Ideagen Mail Manager, the modern email infrastructure for enterprise businesses, to eliminate these risks. Our AI-powered email management ensures every project email is properly filed, instantly searchable, and audit ready, saving your project managers 3+ hours per week whilst protecting against ISO 19650 and ISO 9001 non-compliance.

nitsch-engineering
 “From a financial perspective, we have effectively saved ourselves in excess of $10,000 in storage costs and we continue to save staff countless hours associated with e-discovery. Since the AEC market, by nature, is highly litigious, Ideagen Mail Manager also reduces our risk through improved legal compliance.” 
Michael Kenealy
VP and CFO
Ramboll-1
 “Software comes and goes within Ramboll, but there has never been a substitute for Ideagen Mail Manager.” 
Abhinav Singh
Global Procurement Consultant
wsp
 "Because of the nature of work I do, I must have every email from the last 10 years at hand. We’ve always been taught and trained that the risk is too big not to have that information.” 
Mark Behrmann
Principal Associate
arup-logo
“Most projects don’t go wrong, but if they do, email becomes critical"
Paul Hill
BIM Specialist

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