-
No consistent approach across the business
With teams filing to PSTs, Outlook folders, SharePoint and servers, there was no reliable way to find project correspondence when it mattered most.
-
Wasted time on manual email filing
Staff were spending valuable hours manually filing emails, and even then it wasn't happening consistently across teams.
Lack of confidence in finding email correspondence
When you can't trust that emails have been filed, you can't be confident you'll find them. That uncertainty creates risk.
-
Significant audit and litigation exposure
If critical project correspondence can't be located, the cost of audits and litigation becomes a serious business risk.
