Mail Manager is now being used consistently across all sites of the business, with it being an integral part of the formal induction process for new employees.
As the solution has developed over its ten years at Austin- Smith:Lord, it has simply become a way of life at the company, and everyone is now filing their project emails both consistently and centrally.
They have found access to important project correspondence invaluable. For example, when they had to ensure that they had adhered to strict building regulation for an archived project when all members of the team on the project had left the business.
Finding such evidence would have taken days or weeks of IT resource, that’s assuming they could have found it at all, but with the help of Mail Manager’s powerful search, took less than two seconds.
Mail Manager can easily be implemented across a business rapidly as the add-in is intuitive for staff to use without much training, and was deployed across Austin-Smith:Lord’s existing infrastructure in a few weeks.