This event took place on Oct 29 2020

Explore the critical importance of proper record keeping and email management in construction projects to avoid costly disputes and project failures.

Jacob Wardrop from Ideagen Mail Manager and Vicki Reynolds from I3PT Certification discuss common pitfalls in information management, including the misconception that communications can be 'off the record' and the lack of accountability for filing responsibilities. They examine real-world consequences of poor record keeping, referencing disasters like Grenfell where inadequate information sharing contributed to tragic outcomes.