The 2022 State of AEC Project Management Research Report
Based on a survey of 507 AEC leaders across the UK, US and APAC, this research report uncovers how the shift to hybrid working has made email more critical than ever to project delivery, while firms' ability to manage, retrieve and protect that correspondence has failed to keep pace.
The findings reveal a clear pattern: 78% of firms experienced a dispute in the last 12 months, yet only 44% require employees to file project emails centrally. One in three businesses lose critical correspondence when staff leave. And 90% of scope change information, the single most common cause of disputes, lives in email and formal documents that most firms cannot quickly produce.
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What you'll learn
Why 87% of AEC leaders are concerned about their project information not being readily accessible and how hybrid working is making it worse
How disputes surged from 63% of firms in 2021 to 78% in 2022, with scope changes, payments and timeline disagreements leading the causes
The offboarding blind spot: one in three firms don't require email filing when employees leave, losing years of project knowledge overnight
Where IT budgets are heading and whether increased spend is addressing the information management gaps that actually cost firms money