Ideagen Mail Manager Encryption and security
Before any IT leader signs off on an email management solution, they need to know exactly where data is stored, how it's encrypted and what personal information the system handles. This document answers those questions for Ideagen Mail Manager.
It covers the full product architecture across both the desktop Outlook add-in and the mobile apps and web add-in, detailing encryption at rest and in transit, data storage locations and how personal data is handled.
The key takeaway: Ideagen Mail Manager doesn't host your emails. It files them to your existing infrastructure, SharePoint, OneDrive, Teams, network drives, using HTTPS encryption in transit, with no state data or emails stored on the Ideagen Mail Manager cloud.
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What you'll learn
Exactly where your data is stored, from local PC settings and cached emails to cloud endpoints in Azure UK South and your own Microsoft 365 tenant
How encryption is handled at rest and in transit across every component of the product architecture
Why no emails or state data are stored on Ideagen Mail Manager's cloud servers, keeping full control with the customer
How personal data is managed by default, with user email addresses and device names stored in encrypted form that cannot be decrypted by Ideagen or any third party