Fed up of Outlook's Public Folders?

Outlook is the go-to email platform for most businesses, but it was never designed to file and share the volume of correspondence project-based businesses have to deal with. Public Folders leave you reliant on staff to manually file emails and we know they don't.

The result is inconsistent filing, incomplete audit trails and hours wasted searching inbox by inbox. Add in the fact that Microsoft is actively phasing out support for legacy systems and the case for change becomes hard to ignore.

This guide breaks down exactly where Public Folders fall short and how a purpose-built Outlook add-in can turn your email into a powerful information management tool.

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What you'll learn

Why teams don't file to Public Folders consistently and what that costs you

The search, storage and security limitations holding your firm back

How Ideagen Mail Manager captures both sides of every conversation automatically

What smarter prompting, powerful search and cleaner storage look like in practice