An ISO 19650 & ISO 9001 audit-ready email records checklist
Email is where most audit trails break down. Drawings are version-controlled, change requests are logged, but the correspondence proving who agreed to what usually lives in personal inboxes, filed inconsistently or not at all.
This checklist is built for document controllers, QA managers and compliance leads at AEC firms who need to prove that their project email records will hold up under scrutiny. If you're the person an ISO 19650 assessor or ISO 9001 auditor turns to when they ask "can you show me who approved this, and when," this is for you.
What you'll uncover
A score that shows whether you're audit-ready, have gaps to close, or are carrying real exposure
A structured way to test your records against what assessors actually check - completeness, filing consistency, retention and auditability
A benchmark you can revisit before every renewal or assessment cycle, not just a one-time check
A clear list of the fixes most likely to cause a problem in a dispute or audit, ranked by priority