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The comprehensive guide to business email management

An effective email management framework for your business

Resources

Blog

Check out our blog for the latest on email management, news and more!

Case Studies

Find out how we've helped customers like Ramboll and Gensler.

E-books

Download our latest content to help you along your email management journey.

Implementing Ideagen Mail Manager

Hear from our customers how they implemented Ideagen Mail Manager and the benefits of doing so.

Podcast

Listen to all episodes of the Changing Construction and Digital World of Tomorrow podcasts.

Webinars

Hear about a variety of topics including risk, the digital world and more!

Tutorials

Filing received mails

How to file an email in Mail Manager using the right click menu

Video Length: 0:37
Quickly file emails using the right click menu

How to set up a prompt to file all received messages in Mail Manager

Video Length: 0:39
Easily set up a prompt so you never forget to file your recieved emails

How to file an email to a suggested location in Mail Manager

Video Length: 0:37
Mail Manager learns your behaviours and will suggest the location you to file your email into

How to file multiple emails in Mail Manager

Video Length: 0:30
You can save time by filing multiple emails at the same time in Mail Manager

How to file emails using Drag & Drop in Mail Manager

Video Length: 0:46
Quickly drag & drop emails into folders when using Mail Manager

How to quickly file all emails from Outlook into a Mail Manager location folder

Video Length: 0:42
Quickly file all of your emails from Outlook into a Mail Manager folder

Managing sent emails in Mail Manager

How to set up a prompt to file emails when sending in Mail Manager

Video Length: 0:43
Never forget to file a sent email again by setting up this rule to prompt you

Filing attachments

How to quickly file copies of email attachments when using Mail Manager

Video Length: 0:39
Save time by setting up a rule to automatically file both the sent email and the original email message you're replying to

Options after filing

How to set up a prompt to file emails when sending in Mail Manager

Video Length: 0:29
You can share a link to an email location whilst you are filing the email
This feature will save you having to forward emails with large attachments

How to move the original email to deleted items after filing in Mail Manager

Video Length: 0:58
Here we show you how to automatically file the original email to deleted items after filing

How to change your default settings for filing emails in Mail Manager

Video Length: 1:51
You can easily change your default filing settings via user preferences

How to automatically file both the email you are sending & the original email you're replying to in Mail Manager

Video Length: 0:43
Save time by setting up a rule to automatically file both the sent email and the original email message you're replying to

Add subject, comment and category when filing

Video Length: 0:43
Here we show you how to add subject, comment and category information when filing

How to automatically move your email from the inbox to "filed items" folder

Video Length: 0:38
Here we show you how to automatically move the original email to the 'filed items' folder after filing the email

Searching for emails in Mail Manager

Overview of Mail Manager search window

Video Length: 0:34
Here we show you an overview of the Search window for easy navigation

How to find emails in Mail Manager between specific users

Video Length: 0:42
Here we show you how to find emails between specific users by filtering search results using the from, to and between fields

How to filter search results in Mail Manager by email location

Video Length: 0:24
Here we show you how to search for all of the emails in a specific location

How to filter search results in Mail Manager by using keywords from the within the email

Video Length: 0:26
Here we show you how to filter search results in Mail Manager by using keywords from within the email

How to filter search results in Mail Manager to find a specific email attachment

Video Length: 0:25
Here we show you how to find emails with a specific attachment by filtering search results

Collections in Mail Manager

Overview of Mail Manager collections and locations window

Video Length: 0:28
Here we show you an overview of the Mail Manager collections and locations window for easy navigation

How to add a Mail Manager collection

Video Length: 0:45
Here we show you how to add a collection so you can file to all the locations within the collection

How to quickly create a new collection in Mail Manager

Video Length: 0:28
Here we show you how to create a new collection for filing emails

How to load and unload collections in Mail Manager

Video Length: 1:00
Here we show you how to load & unload collections for filing emails

Managing Filing locations in Mail Manager

How to create a Mail Manager location when filing an email

Video Length: 1:04
Here we show you how to easily create a new location when filing an email

Add a new filing location to Mail Manager via Windows Explorer

Video Length: 0:34
Here we show you how to easily add a new filing location using Windows Explorer