The 2023 State of AEC Project Management Research Report
Disputes in AEC are rising year after year, yet most firms still can't easily access the project information they'd need to defend themselves.
Based on a survey of over 550 AEC leaders across the UK, US and APAC, this research report uncovers a growing disconnect between how critical email has become to project delivery and how poorly it's managed across the industry.
The findings are stark: 91% of firms experienced a dispute in the last 12 months, 55% have no email management system in place and 28% don't require email filing when staff leave the business. With 85% of scope change information living in email and formal documents, the gap between reliance and readiness is getting wider, not narrower.
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What you'll learn
Why 90% of AEC firms are concerned about their project information not being readily accessible and what's driving that concern
How disputes have surged from 63% of firms in 2021 to 91% in 2023, with scope changes, payments and timeline disagreements leading the causes
The offboarding risk: 28% of firms still don't require email filing when employees leave, losing years of project correspondence overnight
How collaboration, BIM and legislation like the Building Safety Act 2022 are reshaping information management priorities across the industry